Your family's health is our top priority
We care for your children as if they are our own
Each woman has unique needs, we are here for you
Our dental team is ready to serve you and your family
Your mental health is just as important as your physical well-being.
At Eastern Iowa Health Center, your health matters. Our team is here to make sure you and your family stay healthy.
As a Federally Qualified Health Center, it is our mission to provide exceptional and accessible, patient-centered healthcare for all. Our services include family medicine, pediatrics, obstetrics and gynecology, labor and delivery, behavioral health and dental care.
Eastern Iowa Health Center is not a free clinic but offers discounts based upon your family size and income. We accept Medicaid, Medicare, Iowa Health and Wellness and most private insurance plans. Our doors will always be open to serve your health needs, regardless of ability to pay.
Staying healthy is a team effort and we are proud to be part of your team. We care about your physical, emotional and mental health. We will be at your side to help you take control of your health so that you can enjoy your life.
Our mission is to provide Exceptional Healthcare for All. It is critical as it underscores our commitment to ensuring every individual, regardless of their background or circumstances, has access to high-quality healthcare services. By upholding this mission, we not only contribute to improving the health and well-being of individuals and our community but also promote equality, equity and justice. It serves as a guiding principle that drives us to continuously strive for excellence in healthcare delivery, patient care and overall enhancement of healthcare systems for all the benefit of all.
The sliding fee discount program allows us to reduce or “slide” the fees for you or your family’s care at EIHC. You may apply for the program to see if you qualify for a discount.
Eligibility is based on gross income and family size. If the income or family size changes, you may re-verify at any time throughout the year.
HOW TO APPLY: Once you become a patient at EIHC, a Patient Representative will be available to meet with you and help you enroll in the sliding fee program. Sliding fee discounts are generally effective for one year. Once the discount expires, you will have to re-apply.
In order for an application to be processed and approved, persons applying must provide an acceptable from documentation:
How much do I owe? Your cost will always be at least $25 for Medical, Dental, Behavioral Health, Pediatrics, and OB/GYN services. If you are unable to pay your bill, please contact the Billing Department at 319.730.7331.
For more information go to the Federal Poverty Level guidelines.
Payment is expected at the time of your visit. The cost includes in-house lab fees.
Can I apply for the discount even if I have insurance?
Yes. The discount will be applied after any insurance payments. This includes private Insurance, Medicare, and Medicaid.
Is EIHC a free clinic?
No. All patients are responsible for a portion of the cost of their care and must pay their bill.
Who pays for the services that are discounted?
Grants and donations are received to help offset costs.
Do I have to be a citizen to apply for the discount?
No. Anyone can apply.
What if I have no income at all?
You can still apply for discount. A Patient Representative will be able to assist you. You will still be charged the nominal fee for your visit. You can make any amount of payment to keep you account current.
Is my income information confidential?
Yes. All information collected from you is confidential.
Is someone available to help me enroll in Medicaid or Marketplace?
Yes. EIHC has dedicated staff to help enroll patients into Medicaid and Marketplace.
How do I contact the Billing Department to make a payment or ask a question about my account?
You can contact the billing Department at 319.730.7331. They are able to help you pay your bill, create a payment plan, or available for any concerns or questions you may have.
"I appreciate the time my doctor took to ask questions and listen. I can tell she really cares about me." - Sofia
Eastern Iowa Health Center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Deeming applicable to malpractice liability coverage only.
