Patient Representative — Family Medicine (Full-Time)

Eastern Iowa Health Center is seeking a full-time patient representative to work 40 hours per week. This position will work at our Family Medicine, Pediatrics and Behavioral Health clinic, located at 1201 3rd Avenue SE, Cedar Rapids, Iowa 52403. Shifts will be rotating, Monday – Friday from 7:30 am to 7:30 pm. The position interacts with patients, answers the phone, copay collection and other duties.

Responsibilities

Efficient and accurate scheduling, reception and co-pay collection
Updating demographics and insurance at check in
Assisting patient with signing up for clinic financial assistance
Assisting patient with enrolling in prescription and transportation assistance

Required Qualifications

High school diploma or equivalent
Basic computer skills

Desired Qualifications

The ideal candidate should also possess the following knowledge, skills and abilities:

- One year’s experience as a cashier/receptionist in a medical facility or public contact position
- Ability to handle situational stress in the work environment
- Cash handling knowledge
- Ability to multi-task
- Knowledge of community resources
- Excellent customer service and communication skills
- Knowledge of Electronic Medical Record system and Microsoft Suite

Eastern Iowa Health Center provides competitive compensation and benefit packages, including: medical, dental, vision, paid time off (PTO) including eight paid holidays, Flexible Spending Account (FSA) and 401(k) retirement savings plan(s).

If qualified, please submit a cover letter and resume to: Human Resources at hr@eihc.co.

Eastern Iowa Health Center is a Federally Qualified Health Center with a mission to exceptional and accessible, patient-centered healthcare for all.

WHAT OUR PATIENTS ARE SAYING

"Dr. Livermore took time to really listen to me. It feels so good to have a doctor that cares." - Jenny