Patient Representative — Family Medicine (Full-Time)

Eastern Iowa Health Center is seeking a full-time patient representative to work 40 hours per week. This position will work at our Family Medicine, Pediatrics and Behavioral Health clinic, located at 1201 3rd Avenue SE, Cedar Rapids, Iowa 52403. Shifts will be rotating, Monday – Friday from 7:30 am to 7:30 pm.  The position interacts with patients, answers the phone, copay collection and other duties. 


  • Efficient and accurate scheduling, reception and co-pay collection
  • Updating demographics and insurance at check in
  • Assisting patient with signing up for clinic financial assistance
  • Assisting patient with enrolling in prescription and transportation assistance

Required Qualifications

  • High school diploma or equivalent
  • Basic computer skills 

Desired Qualifications

The ideal candidate should also possess the following knowledge, skills and abilities:

    • One year’s experience as a cashier/receptionist in a medical facility or public contact position
    • Ability to handle situational stress in the work environment
    • Cash handling knowledge
    • Ability to multi-task
    • Knowledge of community resources
    • Excellent customer service and communication skills
    • Knowledge of Electronic Medical Record system and Microsoft Suite

Eastern Iowa Health Center provides competitive compensation and benefit packages, including: medical, dental, vision, paid time off (PTO) including eight paid holidays, Flexible Spending Account (FSA) and 401(k) retirement savings plan(s).

If qualified, please submit a cover letter and resume to: Human Resources at

Eastern Iowa Health Center is a Federally Qualified Health Center with a mission to exceptional and accessible, patient-centered healthcare for all.


Serving your health needs has been our mission from day one


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Take your career to new heights at Eastern Iowa Health Center


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"Dr. Livermore took time to really listen to me. It feels so good to have a doctor that cares." - Jenny