Data Analyst / Technical Support

The Data Analyst / Technical Support will facilitate the process from report creation through management review of data. This will include but not limited to interpretation and provide appropriate analysis of reported data and participates in the analysis of clinical data associated with the function of the EMR. This position will also assist with other IT and help desk responsibilities as required.

Job Responsibilities:

  • Works directly with patient support staff, providers and managers to collect report, data and information requirements.
  • Provides business application support and training to help interpret data in Athena and other systems as required.
  • Facilitate the process from report creation through management review of data.
  • Interpret and provide appropriate analysis of requested data or information.
  • Developing dashboards using of Business Analytics Tools (Power BI, Tableau).
  • Assist in investigating user problems, identifying their source, testing and implementing solutions.
  • Assist in the creation of internal and external system data/information exchange.
  • Assist in providing general help desk support for EMR system and users.
  • Assist in documenting service requests, system incidents, and problems.

Education and/or Experience:

  • Associate degree from an accredited university or information technology technical school or 2 year’s IT experience.
  • One year within a healthcare organization.

Eastern Iowa Health Center provides competitive compensation and benefit packages, including medical, dental, vision, paid time off (PTO), Flexible Spending Accounts (FSA) and 401(k) retirement savings plan(s).

If qualified, please submit cover letter and resume with job and salary history to:

Human Resources
Eastern Iowa Health Center
PO Box 2205
Cedar Rapids, IA 52406
Or email to:

Eastern Iowa Health Center provides a medical home by offering patient-focused, quality comprehensive primary and oral health care services to individuals and families in our service area, regardless of ability to pay.


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