Patient Representatives (Full-Time)

Eastern Iowa Health Center (EIHC) has exciting opportunities for full-time Patient Representatives to join our team at our Women’s Health clinic, located at 4251 River Center Court NE, Cedar Rapids. The position interacts with patients, answers the phone, copay collection and other duties. 

Job Requirements

The Patient Representative is responsible for efficient and accurate scheduling, reception, copay collection and other office duties. The position is obtains all necessary demographic information from the patient, including: photo ID, insurance card(s) and additional necessary paperwork. This position is also responsible for qualifying patients for the sliding fee scale and providing insurance applications. 

Required Qualifications

  • High school diploma or equivalent
  • Basic computer skills

Desired Qualifications

The ideal candidate should also possess the following knowledge, skills and abilities:
  • One year’s experience as a cashier/receptionist in a medical facility or public contact position.
  • Ability to handle situational stress in the work environment
  • Cash handling knowledge
  • Ability to multi-task
  • Knowledge of community resources
  • Excellent customer service and communication skills

Eastern Iowa Health Center provides competitive compensation and benefit packages, including: medical, dental, vision, paid time off (PTO) including eight paid holidays, Flexible Spending Account (FSA) and 401(k) retirement savings plan(s).

If qualified, please submit a cover letter and resume to: Human Resources at hr@eihc.co.

Eastern Iowa Health Center is a Federally Qualified Health Center with a mission to provide a medical home by offering patient-focused, quality comprehensive primary, oral and behavioral healthcare services to individuals and families in our service area, regardless of ability to pay.


Serving your health needs has been our mission from day one


Our talented leadership team is here for you and your family


We are guided by highly respected members of our community


Take your career to new heights at Eastern Iowa Health Center


Protecting the privacy of all we serve is critical to our mission


"Dr. Livermore took time to really listen to me. It feels so good to have a doctor that cares." - Jenny

Your health matters.