Patient Representatives (Full-Time)
Eastern Iowa Health Center (EIHC) has exciting opportunities for full-time Patient Representatives to join our team at multiple locations. The position interacts with patients, answers the phone, copay collection and other duties.
The Patient Representative is responsible for efficient and accurate scheduling, reception, copay collection and other office duties. The position is obtains all necessary demographic information from the patient, including: photo ID, insurance card(s) and additional necessary paperwork. This position is also responsible for qualifying patients for the sliding fee scale and providing insurance applications.
- High school diploma or equivalent
- Basic computer skills
- One year’s experience as a cashier/receptionist in a medical facility or public contact position.
- Ability to handle situational stress in the work environment
- Cash handling knowledge
- Ability to multi-task
- Knowledge of community resources
- Excellent customer service and communication skills
Eastern Iowa Health Center provides competitive compensation and benefit packages, including: medical, dental, vision, paid time off (PTO) including eight paid holidays, Flexible Spending Account (FSA) and 401(k) retirement savings plan(s).
If qualified, please submit a cover letter and resume to: Human Resources at email@example.com.
Eastern Iowa Health Center is a Federally Qualified Health Center with a mission to provide a medical home by offering patient-focused, quality comprehensive primary, oral and behavioral healthcare services to individuals and families in our service area, regardless of ability to pay.
WHAT OUR PATIENTS ARE SAYING
"Dr. Livermore took time to really listen to me. It feels so good to have a doctor that cares." - Jenny