319.730.7300

stethoscope

Patient Representative - Call Center (Full-Time)

Eastern Iowa Health Center – Call Center is seeking a full-time patient representative to work 40 hours per week, Monday – Friday from 8:00 AM to 5:00 pm.

Responsibilities

  • Efficient and accurate scheduling, reception and co-pay collection.
  • Updating demographics and insurance at check in
  • Assisting patient with signing up for clinic financial assistance
  • Assisting patient with enrolling in prescription and transportation assistance

Required Qualifications

  • High school diploma or equivalency
  • Experience with Microsoft Office Suites
  • Experience with Electronic Medical Record
  • 1-2 years previous experience in medical field
  • Basic knowledge of medical terminology, anatomy and physiology
  • Exceptional customer service skills
  • Ability to multi-task
  • Ability to handle situational stress in work environment

Eastern Iowa Health Center provides competitive compensation and benefit packages, as well as an enjoyable work environment and excellent hours.

If qualified, please submit a cover letter and resume to: Human Resources at hr@eihc.co.

Eastern Iowa Health Center is a Federally Qualified Health Center with a mission to provide a medical home by offering patient-focused, quality comprehensive primary, oral and behavioral healthcare services to individuals and families in our service area, regardless of ability to pay.

HISTORY

Serving your health needs has been our mission from day one

LEADERS

Our talented leadership team is here for you and your family

BOARD

We are guided by highly respected members of our community

CAREERS

Take your career to new heights at Eastern Iowa Health Center

PRIVACY

Protecting the privacy of all we serve is critical to our mission

WHAT OUR PATIENTS ARE SAYING

"Dr. Livermore took time to really listen to me. It feels so good to have a doctor that cares." - Jenny

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Your health matters.